We wish you a pleasant stay in our house. This guide contains useful information about our house and enables you to quickly find your way around our versatile services. We are happy to assist you if you need more information and hope to see you again soon.
Nihal S. Samarasinha Hotel-Direktor
How to use our W-LAN offer:
- Switch on the W-LAN on your device.
- From the list of networks, select the network Comfort Hotel .
- Enter the password bookdirect .
- You will be redirected to the hotel’s Wi-Fi home page.
Our hotel also offers accessible rooms. Please contact the reception for further information.
Air Berlin 01805 737800
Air Canada 069 27115111
Air France 01805 830830
Air India 069 25600440
Alitalia 01805 074747
American Airlines 01803 242324
Austrian Airlines 01803 000520
British Airways 01805 266522
Cathay Pacific Airways 01805 5288285
China Airlines 069 2970580
Condor 01805 767757
Czech Airlines 069 9200350
Delta Airlines 01805 805872
EL AL Israel Airlines 069 92904222
Emirates 069 94519200
Eurowings 01805 805805
Finnair 01803 346624
Germanwings 0900 1919100
Gulf Air 069 7191120
Iberia 01805 442900
Icelandair 069 299978
Iran Air 069 25600613
Japan Airlines 069 13600
KLM Airlines 01805 254750
Lufthansa 01805 805 805
Qatar Airways 01805 728271
SAS Scandinavian Airlines 01805 117002
Singapore Airlines 069 7195150
Swiss International Airlines 01805 110036
TAP Portugal 01803 000341
Thai Airways International 069 92874444
TUIFly 01805 757510
Türkish Airlines 01805 849266
United Airlines 01803 212610
US Airways 01803 000609
Please contact the reception for any questions concerning the next airport shuttle service or public transportation.
Please ask at reception.
The following institutes have an office here:
Commerzbank, Kaiserstraße 16 & 30
Sparkasse, Düsseldorfer Str. 9
Deutsche Bank, Am Hauptbahnhof 12
Postbank, Am Hauptbahnhof
You have the option to rent a bathrobe. Please contact reception.
Breakfast is served in our breakfast room on the ground floor near the reception
Mo. – Fr. from 06.30 a.m. – 10.00 a.m
Sa. – Su. 07:00 a.m. – 10:00 a.m.
You can move into your room from 2 p.m.
Check-out is until 12 a.m.
Children 12 and younger stay free when they share the same room with their parents or grandparents if no additional bedding is required.
Choice Hotels® is one of the world’s largest hotel franchisors. With more than 6,400 hotels in over 35 countries and territories, and 11 different brands, we represent more than 500,000 rooms globally.
Become a member of our free-to-join rewards programme and join over 26 million members worldwide in earning points on every point-eligible stay. Points can be redeemed towards free nights, airline rewards and more. Ask for more information at the reception desk or go to ChoicePrivileges.eu.
Should you need help in hiring a car, our reception team will help you at any time!
Please contact reception.
We don’t accept traveller’s cheques.
COFFEE AND TEA MAKING FACILITIES
We offer a coffee and tea service free of charge to all of our guests. Please find the coffee machine in your room.
CONCERTS / CINEMA / CULTURE
For any information regarding cultural events, church service, theatre reservations etc. please contact reception.
We also provide conference rooms and services. Please contact the reception if you’re planning to hold a conference, family celebration or any other event.
We accept Amex, Eurocard / Mastercard and Visa.
CREDIT CARD SERVICES
Credit Card companies in Germany:
American Express: +49(0) 69 9797 1000
MasterCard: +49(0) 800 819 1040
VISA: +49(0) 800 811 8440
Diners Club: +49(0) 180 533 6695
Baby cots are available free of charge. Please
Please put the do-not-disturb sign outside the room door if you don’t want to be disturbed by the housekeeping staff.
Please contact reception in case of an emergency. Please also see the information under
“Physician”, “Hospital” or “Fire”.
Extra pillows, blankets, duvets and towels are available upon request. Please contact reception.
220 volt converters are available via the reception desk. A deposit of € 10 applies.
Please contact reception if you would like to send a fax. We charge € 0,10 per sheet.
Please contact reception in case of fire. Read the fire instruction notice and the escape route signs in your room. Please do not use the lift in case of fire.
Please tell reception if you would like to order flower arrangements or bouquets.
The following items are available free of charge at reception: razor, toothbrush, toothpaste, deodorant, nail file, cotton swab, shower cap, make-up remover.
You find the nearest hairdressers in the city centre. Please contact reception for further information.
60590 Frankfurt am Main
Telefon: +9 69 63 01-0
Please contact our reservations centre on Freephone 0800 18 555 22 or make a booking via our website at www.choicehotels.de
We’re looking forward to welcoming you in one ofover 6,400 Hotels worldwide.
We provide WiFi free of charge in your hotel room and in all of the public areas. You can obtain your login at reception.
Please dial 550 if you have any problems.
Please contact reception if you need an iron and an ironing board.
Please give your laundry to reception before 9:00 a.m. if you wish to get it back on the same day. Please find the laundry bag and list in your wardrobe.
Please contact reception for information or brochures of nearby leisure activities.
All lost or found items are stored and registered. Please contact reception if you should lose or have found anything.
LUGGAGE AND STORAGE
Your luggage can be stored until your departure time on the check-out day. Storage of luggage is for hotel guests only.
MINIBAR / ROOM SERVICE
You will find a minibar in your room, please find the minibar list on your desk. There is also a vending machine in the basement.
Messages will be collected for you at our reception desk.
Please find current newspapers in our breakfast room.
Press “0” on your phone and then dial the number.
PARKING / GARAGE
There are public parking spaces and parking lot around the hotel. Please ask the reception if you need further information.
The nearest petrol station is 900m from the hotel.
Housetrained pets are allowed for a fee of € 15 per day.
Mosel Apotheke, Münchener Str. 41
There is a photocopier at the reception desk. We charge a small fee per sheet.
Mrs. Dr. Mdic. Monika Tolan
Am Hauptbahnhof 10
Mrs. Dr. md. Hanna Ettinger-Neuss
Mr. Dr.med. Adrian Wiener
Münchener Str. 12
Dr. Dominik A. Ewald
Mainzer Landstraße 65,
Dr. Torsten Krell und Kollegen
We can post your letters and postcards for you. You can purchase stamps and postcards at reception.
Please ask the at reception for timetables and any information about public transportation.
Please find timetables and connections at reception. We can also print out your railway connection for you.
You will find an overview of the whole TV & Radio program in the attached Channel guide.
Our reception is open 24/7. Please dial the number 550 for any questions or requests.
We offer international cuisine and local specialities of excellent quality in our restaurant. The opening hours are Monday – Sunday 12 pm – 10 pm. We can also recommend the following restaurants, which are located within a few minutes walk:
Der Fette Bulle (Burger)
The rooms are not equipped with a safe. There are a few safes available at reception. Please make sure that you leave the safe empty on your checkout day. For further information please contact reception.
You will find our shoeshine machine downstairs in the lobby. You will also find a shoeshine set in your room.
The next bigger Shopping centre you will fin in the city centre. Our reception staff can also assist on any information regarding public transportation etc.
Please ask at reception for more information.
For information about the surroundings, sights, city maps and further information please ask our reception staff.
The hotel provides only non-smoking rooms. Please do not smoke in a non-smoking room, it will cause a penalty of at least 180,00 € + the cost of the fire run.
If you need stamps please contact reception. We can also post your letters or postcards.
Our reception team is happy to order a taxi for you.
Please dial the following numbers:
Outside Line: 0
Fire department: 0-112
For local calls we charge € 0,30 per unit, for distance calls we charge € 0,50 per unit.
To call another room just dial the room number.
If you want to be called in your room from outside,
you are available under +49 69 272 80 + “your room number”.
Nearest bus stop: Hauptbahnhof
Nearest train station: Hauptbahnhof
Nearest airport: Frankfurt a. M. (FRAPORT)
You will find an overview of the whole TV & Radio program in the attached Channel guide.
A TV guide is attached to this information folder.
Brochures and reservation information are
available at reception.
Umbrellas are available at reception against a small deposit.
Please contact reception if you need a wake-up-call the next morning.
1 Das Erste
3 Bayerisches FS Nord
4 WDR Köln
11 kabel eins
13 SAT.1 Gold
14 ProSieben MAXX
15 RTL Television
16 RTL 2
17 SUPER RTL
21 Eurosport Deutschland
22 HSE24 EXTRA
23 EuroNews French
24 SR Fernsehen
26 Comedy Central
27 NICKELODEON AT
28 DELUXE MUSIC
29 4 Music
32 One Einz
35 Sonnenklar TV
37 REGIO TV
38 TELE 5
40 Astro TV
41 e8 television
42 SPORT 1
43 TVE INTERNACIONAL EUROPA
44 CANAL 24 HORAS
45 CNN Int.
46 CNBC Europe
47 Bloomberg Europe TV
48 Algerie 3
49 Canal Algerie
50 Russia Today
51 France 24 (en french)
52 France 24 (en englich)
53 France 24 (en arabic)
54 CCTV9 Documentary
55 CCTV F
56 CCTV NEWS
57 TV5MONDE EUROPE
59 TRT TURK
60 2M Monde
62 Shanson TV
64 Rai 1
65 Rai 2
66 Rai 3
67 Rai News 24
68 AL SHARJAH
69 AD SPORT1
70 YAS Sports
72 Sky News Arabia
75 Fashion Television
76 Music Box Russia
77 The Global Network
79 BBC One Lon
80 BBC Two Eng
82 BBC Four
84 BBC One West
85 BBC One East W
86 BBC One CI
87 BBC RB 1
88 CHANNEL 4
89 Film 4
1 Bayern 1
2 Bayern 2
3 BAYERN 3
5 B5 aktuell
6 BAYERN plus
8 BR Heimat
9 B5 plus
14 YOU FM
16 MDR1 SACHSEN
17 MDR S-ANHALT
18 MDR THÜRINGEN
19 MDR FIGARO
20 MDR JUMP
21 MDR SPUTNIK
22 MDR INFO
23 MDR KLASSIK
24 NDR 2
25 NDR Kultur
26 NDR Info
28 NDR 90 3
30 NDR 1 Radio MV
31 NDR 1 Nieders.
32 NDR Info Spez.
33 NDR Blue
34 Bremen Eins
36 Bremen Vier
39 Antenne Brandenburg
40 radioBERLIN 88 8
43 SR 1 Europawelle
44 SR 2 KulturRadio
45 SR 3 Saarlandwelle
46 SWR1 BW
47 SWR1 RP
50 SWR4 BW
51 SWR4 RP
55 WDR 2
56 WDR 3
57 WDR 4
58 WDR 5
59 WDR Funkhaus Europa
60 1LIVE diGGi
62 WDR Event
We are happy to organize a massage appointment in your room.
Just call the reception 550 with your room telephone. We take over the rest.
30 min. Massage 55€
60 min. Massage 98€
We are happy to help you with your tours planning.
You are also welcome to get some insight at www.comfort-frankfurt.com/en/guest/experience-frankfurt
Please feel free to contact us at any time.
Have you forgotten your toothbrush, shampoo or a comb home?
You have a tear in your shirt and need a sewing kit?
We have small utilities available on request.
Please contact the reception telephone: 550
Please inform yourself about the position of the stairs, emergency exits, fire alarms and fire extinguishers.
In case of fire you will be alerted!
Please follow the instructions of the staff.
If you detect a fire, please close the door and report the fire immediately.
If the escape route is blocked by smoke, close the door and stay in the room.
Make yourself felt at the window and wait for the arrival of the fire department.
In case of fire do not use the lift!
HOW TO HELP AVOID BRANCHES:
Smoking in the entire hotel as well as in the rooms is prohibited. Do not use your own cooking and heating appliances.
We thank you for observing these safety instructions.
You are occupying a non-smoking room.
Smoking in this room will trigger the fire alarm system. Once the fire alarm system is activated, the Fire Department is duty bound to access your room for inspection.
In such an event, the Fire Department will charge the hotel, also there will be additional cleaning and technical maintenance costs involved.
Therefore we kindly ask you to refrain from smoking. In the unfortunate event we will have to charge you for: Total € 950,00,- (Cost of Fire department, cleaning and technical maintenance)
Thank you for your understanding,
We hope that you can enjoy your visit to Frankfurt without unpleasant incidents. Therefore, please pay attention to your possessions.
Please pay attention to your possessions:
• Always close your bags and backpacks
• Keep valuables in inside-pockets only
• Never leave your bags and luggage unattended
• Be careful and alert
• Avoid crowdy places
• Be suspicious of people you do not know